Privacy Policy

Effective Date: September 15, 2023

At Cubex Limited, we deeply value your privacy and are firmly committed to safeguarding your personal data in strict accordance with applicable laws.

Here are the details of our privacy policy:

  • We transparently explain how we collect, use, and protect your information when you browse our website.
  • Acceptance of Terms: Your use of our website implies your agreement with the terms outlined in this privacy policy.

Use of Cookies

We use cookies to enhance your user experience. To learn more, please review our Cookie Policy.

Our Information Collection Policy

At Cubex Limited, we strive to ensure the confidentiality of your information in strict accordance with applicable laws. We want to transparently explain how we collect your data. Here is what we collect as information:

  1. Newsletter: If you subscribe to our newsletter, we collect your email address to send you our news, updates, and special offers. You have the option to unsubscribe at any time by following the unsubscribe links in our emails.
  2. Chatbot System: We utilize Continually, a chatbot system, to facilitate real-time communication with our visitors. Chat data is collected to respond to your inquiries and provide efficient assistance.
  3. Video Viewing: Some videos on the website will redirect you to YouTube. When you view these videos, YouTube may collect anonymous data about your interaction. Please refer to YouTube’s privacy policy for more information.
  4. Contact Form: Our contact forms allow you to reach out to us directly for questions, information requests, or to request our services. Data you provide in this form, such as your name, email address, company name, and message, is collected to address your specific request. This information is strictly used for communication purposes and to provide you with the assistance or information you have requested.
  5. Recaptcha: We use the Recaptcha service to protect our website from suspicious activities and spam. Recaptcha may collect data to verify that you are not a robot.
  6. Tag Managers and Facebook Pixel: We employ tag managers and the Facebook Pixel to track website performance, analyze visitor behavior, and adjust our marketing strategies accordingly.
  7. Partner Page: Our partner page introduces various partners. When you click on links to their websites, we are not responsible for data collection that may occur on their sites. We encourage you to review their respective privacy policies.
  8. Links to Social Media: Our Pinterest, Facebook, Instagram, and LinkedIn icons direct you to our social media profiles. When you interact with our social media, please refer to their privacy policies to understand how your data is processed.
  9. Visitor Data: WooCommerce may also collect anonymous information about visitors to your site, such as the number of product views, product clicks, and visited pages. However, this data is generally aggregated, meaning it is combined to provide an overview and is not used to track individual visitor activities.

We are committed to protecting your data in accordance with applicable laws. By using our site, you agree to the terms outlined in this policy.

We use the personal information collected in accordance with our privacy policy for the following purposes:

  • Efficiently provide you with our services tailored to your needs.
  • Respond promptly and accurately to your inquiries, whether for information, questions, or specific services.
  • Personalize your experience on our website by presenting content and products that match your preferences and interests.
  • Continuously improve our service offerings based on your feedback and suggestions.
  • Keep you informed about the latest news and updates related to our products and services to provide you with an ever-enriching experience.

We are committed to using your personal data responsibly and in accordance with our privacy policy. If you have any additional questions regarding the use of your data, feel free to contact us for more information.

Data Retention

Duration: We retain collected data for varying periods, depending on its utility and nature. Security measures are in place to protect this data. We retain it for as long as necessary to provide our services and enhance your experience.

Information Security: We implement appropriate security measures to protect your data against unauthorized access, disclosure, or destruction. However, no method of electronic transmission or storage is entirely secure, and there is some degree of risk when transmitting personal information over the internet.

Sharing of Personal Information: We do not share your personal information with third parties except in the following cases:

  • When necessary to provide our services.
  • If required by law or in response to a legal request.
  • To protect our rights, our security, or that of others.


Legal Notice for Quebec and Canada

If you reside in Canada, you have rights regarding your personal data under data protection laws in Quebec and Canada. You have the right to access, correct, and delete your data as needed.

Law 25

In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Quebec Act Respecting the Protection of Personal Information in the Private Sector (LPRPDE), we are committed to following data protection principles, including limiting data collection, specifying purposes, obtaining consent, and ensuring data security.

Your Rights under Quebec and Canada Data Protection Law:

  • Right to Consent: You have the right to provide informed and voluntary consent for the collection, use, and disclosure of your personal data.
  • Right to Withdraw Consent: You can withdraw your consent at any time, and we must respect your choice.
  • Right to Information: You have the right to be informed about how your personal data is collected, used, and disclosed.
  • Right of Access: You have the right to access your personal data held by an organization and request information about its use.
  • Right of Rectification: You can request the correction of your inaccurate personal data.
  • Right to Portability: You have the right to request the transfer of your personal data to another organization.
  • Right of Restriction: You can request limitations on the use of your personal data in certain circumstances.
  • Right to Erasure: You can request the deletion of your personal data in certain situations.
  • Right to File a Complaint: You have the right to file a complaint with the data protection authority if you believe your rights are not being respected.
  • Right to Decline: You have the right to decline the collection of your personal data in certain cases, except when necessary for legal or contractual reasons.

These rights are fundamental to protect your privacy and the security of your personal data in accordance with Quebec and Canada laws.


By using our website, you consent to the collection, use, and disclosure of your personal data in accordance with this Privacy Policy.

Responsibility and Legal Information

Website Hosting: The website is hosted by Rapidenet Canada
Website Development and Maintenance: Marie-Hélène Archambault, Conceptions Web Archambault Inc.
Data Controller: Claude Halley, Director General Eastern Canada, 

Contact Information

Company Name: Cubex Limited

Company Address: 

850 rue Boucher,
Saint-Jean-sur-Richelieu, Qc,
J3B 7Z8

Company Phone: 514-703-4557

Company Email Address:

Privacy Policy Updates

We reserve the right to update this privacy policy to reflect changes in our data collection and use practices. The date of the last update will be indicated at the top of this page. We encourage you to regularly review this policy to stay informed of any modifications.

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